To speak to our Bilingual Outreach Specialist, please call 704.927.8639.
Better Business Bureau of Southern Piedmont and Western North Carolina works hard to ensure that our Spanish-speaking community is provided with resources and tools to assist individuals in avoiding marketplace victimization, as well as empowering them for future marketplace decisions.
Our Consumer Fraud Awareness Program includes:
Education – Programs with information on consumer fraud prevention.
Outreach – Participation at local events, agency/health fairs, and conferences where helpful information may be distributed and questions may be answered.
Information – Resource material, website information, newsletters, and general advice provides important information on current marketplace activity and consumer fraud prevention.
Shredding Events – Yearly opportunities are offered for the shredding of paper and electronic documents in a safe and secure environment.
Dedicated Telephone Line 704.927.8639 – Access to a telephone line leading directly to our BBB Bilingual Outreach Specialist.
Complaint Processing and Alternate Dispute Resolution (mediation and arbitration) – Filing a complaint allows BBB the opportunity to assist Spanish-speaking consumers in resolving disputes and provides BBB with information related to marketplace practices..