To speak to our Bilingual Outreach Specialist, please call 704.927.8639.

Better Business Bureau of Southern Piedmont and Western North Carolina works hard to ensure that our Spanish-speaking community is provided with resources and tools to assist individuals in avoiding marketplace victimization, as well as empowering them for future marketplace decisions.

Our Consumer Fraud Awareness Program includes:

  • Education – Programs with information on consumer fraud prevention.

  • Outreach – Participation at local events, agency/health fairs, and conferences where helpful information may be distributed and questions may be answered.

  • Information – Resource material, website information, newsletters, and general advice provides important information on current marketplace activity and consumer fraud prevention.

  • Shredding Events – Yearly opportunities are offered for the shredding of paper and electronic documents in a safe and secure environment.

  • Dedicated Telephone Line 704.927.8639 – Access to a telephone line leading directly to our BBB Bilingual Outreach Specialist.

  • Complaint Processing and Alternate Dispute Resolution (mediation and arbitration) – Filing a complaint allows BBB the opportunity to assist Spanish-speaking consumers in resolving disputes and provides BBB with information related to marketplace practices..